Responding to Feedback

Giving good feedback is an art.

Responding to it is another.

When someone is generous enough to give good, clear, direct, and helpful feedback, consider the emotional labor involved: there’s a lot of tension and uncertainty in crafting and delivering the message, and especially in waiting for the response.

Responding quickly with care and compassion, in a way that makes clear you respect the other person’s courage, is a sign of real courage and strength.